Improving roster scheduling as a retail business

One of the toughest tasks to master in any business is scheduling and rostering staff. Trying to manage multiple individual preferences is hard, and when life gets in the way you can have staff acting exactly as they like, with attendance not appearing to be a priority. When that happens, it usually means revisiting the roster over and over again. Instead of putting yourself through that special kind of torture, look for ways to improve your roster scheduling in a sustainable way. If you aren’t sure where to start, consider using these easy tips to get you started.

Automate it

If you are still managing your roster schedule in a paper-based system or excel, then it might be time to update and more importantly, automate. Great solutions like hospitality scheduling software take the leg work out putting together a detailed roster. Completely customisable, these software solutions will allow you to input preferences and ensure you eliminate the human error associated with manually input schedules or rosters. These kinds of solutions will not only give you time back by avoiding errors, but it will empower your staff by listening to their preferences and availability. The software is even smart enough to make recommendations on future rosters, allowing you to focus on where it matters in the business.

Optimise your performance

One of the real challenges of rostering can be knowing how many staff to roster at any given time. You probably know the busy periods for your business and how to staff appropriately, with quiet times being more of a guessing game. Take the guesswork out by using a software solution to map your sales data over time. By utilising data and trends over a longer period you allow your roster to learn, and only schedule enough staff as necessary. Not only will this help you avoid over-staffing but you will save money on unproductive hours. A software solution not only helps with mapping rosters, but it can make your staff even more productive. By implementing tasks into your scheduling software, staff know exactly what is expected of them for the shift ahead, improving performance and reliability.

Integration to other sources

A great way to improve your roster scheduling in your retail business is through integration. Instead of manually tracking rosters and budgets, try integrating your two systems so they learn from one another. Integrating your roster scheduling software with your accounting software means you have the opportunity to track hours worked against budget. The two systems, once integrated, will allow you to be notified when you are approaching budgetary issues. Keep an eye on spend and it will mean you can optimise your overall business performance.

Track it

As a business owner, one of the toughest challenges you face will be learning to trust your employees. With scheduling software, one area where you can remove that challenge and allow trust to build faster is your employees arriving on time, taking breaks and finishing on time. Roster scheduling tools are a great way to track employees when you can’t physically be there. No one can be all places at once and thankfully you don’t have to be. The software can track employee clock in and out times, when they take breaks, and the duration of those breaks. It will even allow you to monitor remotely from your own device.

In a retail business, wasted hours can mean missed revenue and for any business, that is a terrible outcome. Instead of wasting countless hours with manual rosters or schedules, try implementing a few of these easy tips to help you improve your retail business and start reaping the rewards.

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